FREQUENTLY ASKED QUESTIONS


What is Authentically American?

In the mid-1980s, nearly 75% of apparel worn in America was made in America.  Today is it tragically less than 3%.  The apparel industry is just one example of how US manufacturing has been decimated.  Authentically American® is out to reverse that trend.  We are building an iconic American brand that is truly American made and sets the standard for high quality ‘Made in USA’ merchandise.  We are a brand that celebrates America!

Are your products really Made in the USA?

Absolutely, our products are manufactured in the United States!  We are a brand that celebrates patriotism and honors our American heroes.  We are passionate about creating American jobs.  Everything we produce is Made in USA, no asterisks or exceptions. 

How are your products sized?

Our sizing is made to fit real people first and foremost!  You can view or size charthere.  Use the size chart as a guide for the size body that fits in that garment.  If you like a looser fit, please keep that in mind and order up a size!


How do your Socks fit?

Our SOCKS fit Women's Shoe Sizes 7-12 and Men's Shoe Sizes 8-13 

Where are you located?

Our headquarters are in Nashville, TN.  We do not have a physical store at this time but if you are ever in Nashville and want to stop by and say hello shoot us a message and we'll schedule a time that works for everyone!

What does Pre-Order / Made to Order mean?

Items that "Pre-Order" or "Made to Order" in the product description are not produced until after your order is placed.  Orders are typically delivered within  8 – 14 business days including production time.  Please allow 15 business days from when you place your order for us to process, pack, and ship your order.  Most of your items are made to order so that we can batch orders to allow for us to remain competitive. Once your label has be scanned into the carrier’s system your package can be followed using the tracking number supplied to the email provided here.

What are your shipping times?

We, at Authentically American, strive to ship your order as quickly as possible. The majority of our deliveries are made by USPS.  We attempt to ship all our orders from our distribution center in Nashville, TN in order to cut down on material cost as we focus on our economic footprint.  While this is our goal, we understand that at times customers have deadlines and so we will ship as necessary to meet our customer’s needs. 


Shipping days are business days to exclude the shipped day and all national holidays in the country of origin and delivery.  UPS does not deliver on the weekends unless you order special Saturday delivery, and only if it's available in your area.  


Shipments to Hawaii and Alaska will ship by priority mail because UPS offers Air Delivery only at additional cost (request quote). APO address will go by Priority Mail. Please contact us to arrange special shipping options should you need this service. 


Orders are typically delivered within 8 – 14 business days so please allow 15 business days from when you place your order for us to process, pack, and ship your order. Most of your items are made to order so that we can batch orders to allow for us to remain competitive. Once your label has be scanned into the carrier’s system your package can be followed using the tracking number supplied to the email provided. 


Standard shipping times are not guarantees or promises that a product will ship on a specific day. To determine the expected shipping date of your order, please email us at Customerservice@authenticallyamerican.com. 


Please review our shipping options and policies in order to plan your purchases accordingly. 


For additional details or special shipping requirements, please contact Customer Service at 888-402-3188 or email at customerservice@authenticallyamerican.us. Customer Service is available to serve you from 8 am to 7 pm central Monday - Friday on normal business days. 

Thank you for supporting “Made in USA” products, Veterans, and First Responders.

How do I ship to an APO/FPO address?

When shipping to an APO or FPO please be sure the formatting for the address is 100% correct so that there are no issues when shipping your order. 


 Here is an example of a properly formatted APO/FPO address: 


 NAME: John Smith 

COMPANY (FPO ONLY): USS Belleau Wood 

STREET 1: Unit/PSC 1234 

STREET 2: Box 1234 

CITY: APO/FPO 

STATE: Armed Forces Pacific 

COUNTRY: United States 

ZIP: 96350-1200

What is your Return Policy?

We want you to be happy with your purchase! If there are any issues with your order please let us know within 10 days of receiving your items. Please send an email to customerservice@authenticallyamerican.us

Do you offer Gift Cards?

We do!  you can purchase gift cards on our site customerservice@authenticallyamerican.us

Have a question that we haven't answered above?  

Feel free to reach out to us via Chat in the bottom right corner of the site or send us a message here.

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